Frequently Asked Questions

Are your services claimable under the NDIS?

Yes. Our services are fully claimable under self managed and plan managed NDIS plans.

What areas do you cover?

We operate across Greater Newcastle, Lake Macquarie, Maitland and Port Stephens.

Can I book a one-off trip?

Absolutely. Whether it’s a doctor’s visit, a wedding, or the vet, we’re available for one off bookings or ongoing support.

Is the service pet-friendly?

Yes! We welcome pets and often help with trips to the vet or pet friendly outings.

Can your staff assist during appointments?

Yes, we can accompany you to your appointment and wait with you if needed.

Are your vehicles accessible?

Yes. We use clean, modern vehicles that can accommodate mobility aids.

Will I get the same driver each time?

We prioritise consistency and build ongoing relationships with our clients wherever possible.

Still have questions?